GARGI GHOSH BE, PMP

Email: gargigh23@gmail.com
Mobile: (+1) 774 331 9522

Having 13 years of experience in the Telecommunication industry and working for some of the industry leaders like Ericsson, Airtel, Tata Tele services has provided me with incredibly diverse and challenging roles in the
areas of Project Management, Network Consulting and Service Delivery/Managed Services.                                                                     

 

Profile

 

Project Management: Certified project management professional (PMP®) with experience in
Scope Planning, Schedule development, Time Management, Risk Management, Total Quality Management with well-defined Quality Assurance and Quality control procedures.
Stakeholder Communication and Strong communication management, presentation, analytical and problem solving skills.

Network Consulting: Experienced in Service Design (Solution Development, Availability, Capacity & Performance-KPI and Security Managements), Service Transition (Change, Configuration, Deployment and Knowledge Managements) and Service Operations (Event and Problem Managements, Service Operation activities) in Managed Services environment.

Technical: Expertise in Solution Preparation, Planning, Design, Dimensioning, Integration, Optimization, OAM and fine-tuning of telecom network infrastructure in GSM, CDMA, LTE, MSS, UDM and IMS sub domains.

Presales:  Proficiency in lead generation, writing technical solution proposals (Hardware, Software and Services) with clear scope, cost and acceptance criteria’s as part of RFP response.

Global Exposure: Have delivered projects for various Global Operators, Clients include: Telcel-Mexico, Vodafone Egypt, MTN South Africa, Airtel Africa Region, MTN Afghanistan, Zain Bahrain, Airtel India.

Job Responsibilities

Worked on several projects which were Technical in nature and have used the standard Project Management methodologies to achieve successfull completion.

Experience in project lifecycle management, feasibility analysis and conceptual design through development, implementation, training and rollout. 

Provided Project management , prioritization to Plan, Implement and control Project work.

Created and managed Project work Plans, identified Issues and Risks, resource allocation and estimation of  work duration and key decisions.

Displayed a detailed understanding for the business needs and objectives of the business and related internal clients globally based on projects.

Developed technical project plans, proposals, reports, acceptance documents and administrative reporting

Experience in aligning functional expertise and solutions to meet the changing demands of clients and customers.

Strong interpersonal and management skills, including the ability to work across the organization and interact/negotiate effectively at all levels of management and peers

Active communications with client, project team members, sponsors and stakeholders

Conduct lessons learnt, meetings and analyze data and report to sponsor and team.

 

Employment History

#Ericsson, Bangalore India                                           Mar’2013 – Aug’2015
#Position Title: Solution Architect

 

Job Profile:

Accountable for analyzing, designing and developing commercially viable end-to-end technical solutions for customers based on their specifications and business needs.
Lead and manage the teams in project deployments during various stages, including initiation, planning, execution, monitoring/controlling and closing.
Managing the Project processes of Scope, Schedule, Quality, and Risk and Stake Holder management in various projects.
Support Key Account Managers in generating short and long-term profitable business for Ericsson by providing technical expertise for pre-sales, design and delivery of customer projects.
Provide detailed technical knowledge in specific technologies, products and/or services (Ericsson products and solutions as well as 3PP). Manage technical problem solving to translate identified opportunities into detailed technical offerings.
Identifying add-on sales and business opportunities during the entire process in order to contribute to increased sales volumes.
Define, manage and verify solutions in customer projects, including handling and management of third party products and suppliers.

 

#Ericsson, Bangalore India                                                    
Dec’ 2007 – Feb’2013
#Position Title: Team Lead, Managed Services-Airtel India

Job Profile:

Responsible for coordination, management and execution of optimization & trouble shooting activities to improve the overall performance of CS and PS Core network.
Accountable to perform the network optimization to meet the required Service Level Agreement (SLA) and to deliver a best cost-effective topology or configuration.
Infrastructure Capacity, Performance Analysis & Solution Definition
Capacity & Performance Improvement plans and deploys corrective measures to improve traffic ability performance.

#Tata Teleservices Limited, Bangalore India       
Mar’ 2004 – Dec’ 2007
#Position Title: Senior Engineer

Job Profile:

Operations Management of the Core equipment such as MSC, GMSC, HLR, SMSC etc. Ensuring the accessibility of the network.
Responsible for analyzing the planning indices & prepare the plan for augmentations required
Performing Network audits with corrective action plan & proper documentation of the same
As a level 2 support, coordinate with the Customer care team and troubleshooting all Core/MSC related customer complaints. 

 

#Airtel, Cochin India        
Nov’ 2002 – Feb’ 2004
#Position Title: Engineer

Job Profile:

Handling all Switch Operations and Maintenance  related issues.
Alarm monitoring, troubleshooting of alarms generated.
Performing Roaming testing and establishing roaming tie-ups.

 

Accomplishments

Have been awarded with “ACE- Falcon” for different projects delivered in Ericsson.

 

Skills

Tools: Micro Soft Office, Visio and Project, CANDI for dimensioning, MiniRisk for Risk.
Nodes: Ericsson – M-MGW, MSC-S, HLR, HSS, CSCF, Huawei-SGSN/MME, Tekelec STP’s.
Technologies: CDMA, WCDMA, GSM, LTE, IMS and IP
Protocols: SS7 stack, TCP/IP stack, SIGTRAN(SCTP), SIP, Diameter.

 

Certifications

PMI: Project Management Professional (PMP@)

 

 

Education

B.E. (Electronics), Mumbai University (2002)

 

Interests & Hobbies

Embracing emerging trends in leadership, management, communication, and technology.
Volunteering in employee wide organizational initiatives and events like starting a Toast Masters Club in office, Sports club etc, charity, and social service
Sharing my learning experiences and learning from others’ using the internet media, books, blogs, articles etc.
Embracing agile methodologies and adaptive development, putting to practice, lessons from my Project management training.
Travelling, Sports.

Personal Information

Age: 35
Gender: Female.
Family: Husband and 1 son aged 6.
Visa Status: L2 and Authorized to be employed in USA (EAD which expires in 2018).

 

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